Privacy Policy

Kishabya SACCO ("we", "us") collects and processes personal information from members and prospective members in order to provide savings, loan, and related financial services. This policy explains what we collect, how we use it, and how we protect it.

1. Information We Collect

Registration details (name, national ID or passport, proof of residence, tax identification number, contact information), financial information needed to open accounts or assess loan applications, and information you submit through our contact form (name, email, and message content).

2. How We Use It

To process membership applications, administer savings and loan accounts, communicate with you about your membership, meet regulatory and reporting obligations, and respond to inquiries submitted through this website.

3. How We Protect It

Member records are kept confidential and accessed only by authorized SACCO staff for legitimate operational purposes. We do not sell member information to third parties.

4. Your Rights

You may request access to, correction of, or deletion of your personal information held by the SACCO, subject to our regulatory record-keeping obligations, by contacting us using the details below.

5. Contact

Questions about this policy or your personal information can be sent to contact@kishabyamerchsacco.com or via our Contact page.